Privacy Policy — GharClick
Last Updated: [8 July 2026]
GharClick (“GharClick”, “we”, “us”, “our”) operates the website gharclick.com (“Website” or “Platform”), a real estate listing portal serving users across India. This Privacy Policy explains how we collect, use, share, and protect information when you use our Website, list a property, contact a broker/agent, or otherwise interact with us.
By using GharClick, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.
1. Information We Collect
1.1 Information You Provide to Us
- Account & Contact Details: Name, mobile number, email address, city/locality, and password when you register as a user, buyer, seller, or agent/broker.
- Property Listing Details: Property address, area (bigha/gaj/sq. ft.), price, photographs, ownership details, and any description you submit when posting a listing.
- Communication Data: Messages, enquiries, or requirements you send to us or to other users/agents through the Website, WhatsApp, phone, or contact forms.
- KYC/Verification Information (if applicable): For agents or premium listers, we may request ID proof or business details to verify authenticity and build trust on the Platform.
1.2 Information Collected Automatically
- Usage Data: Pages viewed, search filters used (e.g., city, budget, property type), time spent, and click patterns.
- Device & Log Data: IP address, browser type, device type, and approximate location (city-level) derived from IP.
- Cookies & Similar Technologies: See Section 5 below.
1.3 Information from Third Parties
- If you sign up or log in using Google or other third-party services, we may receive your name, email, and profile picture as permitted by that service.
- Information shared by brokers/agents about listings they manage on behalf of property owners.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your GharClick account and property listings.
- Display property listings and connect buyers/tenants with sellers/agents.
- Enable communication between users (including via WhatsApp/call/message) regarding a property enquiry.
- Improve and personalize the Website, including showing relevant listings for your city, locality, or region.
- Send updates, listing alerts, or promotional messages (you may opt out at any time).
- Verify listings and prevent fraud, spam, or duplicate/fake postings.
- Comply with legal obligations and resolve disputes.
3. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- With Other Users: When you post a listing or make an enquiry, your name and contact number may be visible to the buyer, seller, or agent involved, so they can connect with you directly.
- With Service Providers: Hosting providers, WhatsApp/SMS/email service providers, analytics tools, and payment processors (for paid/premium listings) who help us operate the Website, under confidentiality obligations.
- For Legal Reasons: If required by law, court order, or government authority, or to protect the rights, property, or safety of GharClick, our users, or the public.
- Business Transfers: If GharClick is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, subject to this Privacy Policy.
4. WhatsApp & Communication Consent
By submitting an enquiry, registering, or listing a property, you consent to GharClick and/or the concerned buyer/seller/agent contacting you via phone call, SMS, WhatsApp, or email regarding your property enquiry or listing. You can withdraw this consent at any time by contacting us (see Section 10).
5. Cookies Policy
GharClick uses cookies and similar tracking technologies to:
- Keep you logged in during your session.
- Remember your search preferences (city, budget, property type).
- Understand how visitors use the Website so we can improve it.
You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the Website (e.g., saved searches, login persistence).
6. Data Security
We implement reasonable technical and organizational measures (such as secure hosting, restricted access, and encrypted login credentials) to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information and listing data for as long as your account is active or as needed to provide our services, resolve disputes, and comply with legal obligations. You may request deletion of your account and associated data at any time (see Section 8).
8. Your Rights
Subject to applicable law (including India’s Digital Personal Data Protection Act, 2023), you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your account and personal data.
- Withdraw consent for marketing communications or WhatsApp/SMS contact.
- Raise a grievance regarding how your data is handled (see Section 10).
To exercise these rights, contact us using the details in Section 10.
9. Third-Party Links
The Website may contain links to third-party websites (e.g., social media pages, map services, payment gateways). GharClick is not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies separately.
10. Grievance Officer & Contact Us
In accordance with the Information Technology Act, 2000 and rules made thereunder, and the Digital Personal Data Protection Act, 2023, the contact details of the Grievance Officer are provided below:
Grievance Officer: Sarita Rai GharClick Address: Krishna Nagar Satna (MP) Email: contact@gharclick.com Phone: 9294 88 1331
For any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please reach out to us using the details above. We aim to acknowledge and resolve grievances within the timelines prescribed by applicable law.
11. Children’s Privacy
GharClick is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can remove it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will indicate when changes were made. Continued use of the Website after changes constitutes acceptance of the updated policy.
13. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts at the location of GharClick’s registered office in India.
यह Privacy Policy GharClick.com की सभी सेवाओं पर लागू होती है। किसी भी सवाल या शिकायत के लिए कृपया ऊपर दिए गए Grievance Officer से संपर्क करें।